Ben Roberts-Shaw

As the Director of Business Operations, Ben plays a pivotal role in ensuring the seamless execution of the company’s day-to-day activities while driving efficiency and alignment across all departments. With 20 years experience in operational leadership, they bring a proven track record in streamlining processes, implementing innovative solutions, and fostering cross-functional collaboration. He is responsible for managing resources, optimising workflows, and aligning operational strategies with the company’s overarching goals. His focus on performance improvement and cost-effectiveness enables the Impact Group to adapt to evolving challenges while maintaining a high standard of service delivery and operational excellence.